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[personal profile] jbailey
Launchpad's email handling is awful. Truly awful. I left a pile of teams I was on to reduce the noise, and vaguely considered leaving the core-dev team so that I would never have to see another "merge request" come through that I couldn't possibly ever care about.

But I have solved the problem!

I remembered that my email can cope with jbailey+FOO@raspberryginger.com and still delivery it, giving me something to filter on. So effectively immediately, all mail from launchpad now skips my inbox is tagged in case I do actually need it. The only thing I need to improve this is a feature to auto-delete emails after 30 days labeled with a certain tag.

What a lovely start to 2009.

Thunderbird to the rescue!

Date: 2009-01-01 11:47 pm (UTC)
From: [identity profile] schmexygeek.livejournal.com
Tbird has the "delete emails in folder x after x time" feature you ask for. Just right click on the folder, select the retention tab, and type in the days.

Date: 2009-01-02 04:28 am (UTC)
From: [identity profile] hobbsee.livejournal.com
I filter by the X-Generated-By headers (to a folder marked black hole, which autodeletes every 3 days), and then filter bugmail (by X-Launchpad-Message-Rationale) that i actually want out of there. Works a charm!

Awful? Actually, not really..

Date: 2009-03-13 09:28 pm (UTC)
From: [identity profile] https://id.launchpad.net/877/kiko (from livejournal.com)
That's a pretty blanket statement! Launchpad's mail handling is actually pretty elegant compared to any other bugtracker out there: we offer comprehensive headers to allow for pretty much any filtering you want (see https://help.launchpad.net/LaunchpadMessageRationale for a start), and in 3.0 we will also allow you to mute selectively any bug you want.

One thing that makes the mail hard to manage is the combination of bugmail and nested teams. The mute feature we will offer is a workaround for that, but every single piece of bugmail we send out explains exactly why you received email -- you just need to read it. But you know users..

April 2010


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